> For the complete documentation index, see [llms.txt](https://coda-payments.gitbook.io/coda-public-technical-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://coda-payments.gitbook.io/coda-public-technical-documentation/contact-us.md).

# Contact Us

Here is the list of each inquiry that partners can contact the relevant department.

<table><thead><tr><th width="178.33333333333331">Team</th><th width="333">Email</th><th>Responsibilities</th></tr></thead><tbody><tr><td>Technical Support Team (24/7)</td><td><a href="mailto:partnersupport@coda.co">partnersupport@coda.co</a></td><td><ol><li>Transaction check</li><li>Refund request</li><li>Payment channel outage</li><li>Failed to login Publisher Portal</li></ol></td></tr><tr><td>Partner Business Team</td><td><a href="mailto:commercial.ops@coda.co">commercial.ops@coda.co</a></td><td><ol><li>Transaction conversation rate</li><li>New channel available</li><li>Financial inquiries</li><li>Create new Publisher Portal account</li><li>Issues related with VAT</li></ol></td></tr><tr><td>Codapay Support Team</td><td><a href="mailto:codapay_integration@coda.co">codapay_integration@coda.co</a></td><td><ol><li>Codapay integration</li><li>Production Testing request</li><li>Resetting Publisher Portal account</li><li>FTP/S or SFTP report</li><li>Renotify Codapay transaction</li><li>Error codes not listed in this document</li></ol></td></tr><tr><td>Codashop Support Team</td><td><a href="mailto:codashop_integration@coda.co">codashop_integration@coda.co</a></td><td><ol><li>Codashop integration</li><li>Production testing request</li><li>Content and price update</li><li>Product page maintenance</li></ol></td></tr></tbody></table>